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Client Retention

Marc Ballance in New York City
View From My Chair

How I Went From a Salon in Ireland to NYC's A-List

Celebrity hairstylist Marc Ballance shares how he took his career from Ireland to NYC, started over, and worked his way to high-profile clientele.
Marc Ballance , American Salon Contributor Apr 27, 2026 9:17am
hair stylist

7 Ways Convenience Culture is Reshaping Beauty, Grooming, & Wellness

Nov 10, 2025 10:32am
Female booth renter stylist and client

5 Steps to the Rhythmic Acquisition of Clients

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"My Ego Was Stung": Building Back Clientele After 20 Years

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Upset woman looking at her cell phone

How to Deal with a Bad Client Review

Nov 13, 2024 3:48pm
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Tips for Managing Walk-in Barber Clients

Sep 26, 2024 9:00am

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